Personnel and technicians of the service center are very slow to respond to your request. They have to be followed up every hour, every minute and I feel dismayed with their service. Never would I want to approach their service again, I was terribly disappointed. I go back to the store 4 times today to get my laptop repaired and replaced the motherboard I waited for almost two weeks to arrive from Manila. I went there at 9 in the morning and submit my laptop to replace the motherboard, they said it would be fixed by 2 in the afternoon so I went there at 2:30 but still not done and found out it was not worked out yet. They said to be back at 4pm, I reluctantly get there at the said time, they made some calls and asked on the other line if it was fixed and I heard it was not even started, my face became red after hearing that but patiently waited for an hour and controlled the anger I have. After staying for an hour they said to be back at 6pm, I don’t want to go back so I let Bryan go alone to get the laptop. It’s 6 in the afternoon now, and I’m anxious to go home and they are the reason I’m waiting. I waited for a day and found out they fixed it at 5 in the afternoon. Come on! What kind of service is this??????